Find answers to the questions we get asked most and grow like a pro!
Plant Care:
How do I care for my plants?
Plant the combinations the day you receive them, and give the plants a thorough watering.
When the top inch of soil feels dry or the plants begin to wilt, water them again.
Feed the plants with Miracle-Gro® plant food after about 4 weeks to encourage full growth and maximum blooms.
How do I plant my arrangements?
The plants arrive already arranged, in a biodegradable pot with soil. Nestle the arrangement into the planter. Repeat with the other planter. Water the plants as directed.
Do I need soil for the planter?
Depending on the planter you use, you may need to fill it with enough potting soil so your new plants sit comfortably just beneath the rim. There is no need to remove the biodegradable insert. Just plant it right into the potting mix.
Where are my plants grown?
We love supporting local growers! Our plants are locally grown so they are perfectly acclimated to our area.
How big does my planter need to be?
Each size insert has a specific size range. The planter should be at least the first size shown, and ideally no more than the second size shown in the description. Ex: Little Pop planters need to be a minimum of 8”wide and no more than 12” wide.
Little Pop: 8”-12”
Big Bang: 12”-16”
Mega Bloom: 16”-22”
If my plants arrive and they look a little tired after their trip, what should I do?
We recommend that you take a photo, then plant and water them as directed. Let them get used to their new surroundings for 5 days. If they don’t perk up, take another photo and get in touch with us. We’ll make sure you’re happy.
How do I know how much to water my plant?
Once the arrangements are in your planter, soak them with water. Soak them again when any of the plants begin to wilt or when the soil feels dry. Poking your finger one inch into the soil in a few places around the plants will help you know when it’s time.
What possible lighting conditions exist?
Different plants thrive with different amounts of sun. Give them too much or not enough and you might end up with leaves that are scorched and crispy, growth that is stretched and thin, or fewer flowers than expected.
If your plants are partial to "Full Shade," that means they only like 3-4 hours of direct sunlight each day, and, not to get picky about it, but preferably morning sunlight.
Plants that like "Partial Sun" thrive when they get 4-6 hours of direct sun each day.
And those that want "Full Sun" will be happiest with 6 or more hours of direct sunlight each day.
Why do my plants not ship fully grown like some of the pictures?
We want them to have a long and fabulous life outside your door, so we time the growth and shipping of each arrangement so it reaches its peak growth stage right after you receive it.
How long will my plants last?
Your seasonal plantings will last through each season when cared for properly. Each insert is meant to last 4 months but in some cases it will last even longer!
Orders and Delivery:
Where can I deliver my subscription or orders?
WMD delivers within a 35 mile radius of Wilmington NC. Unfortunately, we can't deliver farther than that at this time. We would be happy for you to pick up your One-Time orders at one of our two drop areas. We are working on other drop areas in Hampstead NC and Southport NC. Feel free to email us with any requests and we will see what we can do!
When will my plants arrive?
We hand deliver your plant inserts at the perfect planting time for each season. Inserts will arrive while in the early growing stages —but will be ready to flourish for the season!
Our general delivery windows are:
Spring: Mid-April through Mid-May
Late Summer/Fall: Mid-August through Mid-September
Winter: Mid-December through Mid-January
How much is delivery?
Delivery is included in all subscription prices. All One-Time orders will need to be picked up at one of our two drop areas OR can be delivered for a small fee based on location within the 35 mile radius of Wilmington NC.
What is your Cancellation Policy?
Your subscription will automatically renew and process every four months from the original purchase date. You must cancel your order and/or subscription before the recurring billing date to prevent being billed for your next box. Note: If you wish to cancel your new order, you must do so at least 2 weeks before your shipment date.
If you cancel before the recurring billing date, you will not be billed or receive another shipment. If you cancel on or after the recurring billing date, it will be your last shipment. We will happily replace damaged, defective, or incorrect items. Otherwise, all sales are final.
Contact Us to cancel.
Other Questions:
Can I return or exchange my planter?
Not loving your new insert? As long as we have it in stock, you're welcome to exchange your planter for another style or color within 48hrs of deliver. It must be unused(in original biodegradable insert) and watered. Just contact our customer service team.
What do I do if my planter arrives damaged?
Our inserts are hand delivered with love ad care by our professional gardeners. Each insert will be placed neatly by your door or inserted straight into your provided containers. If for some reason your planter is damaged by the time you get home just reach out to our customer service team.
How many planters can I add per order?
You are welcome to order as many planters as you'd like with each One-Time purchase order. Our site will indicate if inventory isn't available. Our planter subscriptions are sold in sets of two and you will have to order one subscription at a time. If you order one subscription of each size they will be delivered at the same time. Please feel free to order as many subscriptions as you like. We will keep track!